{"id":1227,"date":"2023-03-21T15:45:57","date_gmt":"2023-03-21T15:45:57","guid":{"rendered":"https:\/\/dev.twentytwo.digital\/ukbodytalk\/emotional-anchoring-2\/"},"modified":"2025-07-14T16:58:51","modified_gmt":"2025-07-14T15:58:51","slug":"face-to-face-communication-better-for-our-brains","status":"publish","type":"post","link":"https:\/\/dev.twentytwo.digital\/ukbodytalk\/resources\/blogs\/face-to-face-communication-better-for-our-brains\/","title":{"rendered":"Face-to-Face Communication &#8211; Why It&#8217;s Better For Our Brains"},"content":{"rendered":"<p><span style=\"font-size: 32px\"><span class=\"cc\"><span data-preserver-spaces=\"true\"><span style=\"font-size: 32px\"><i>&#8220;<span style=\"font-weight: 400\">The human brain evolved through social interactions, which is why it is so stimulated by face-to-face contact.<\/span><\/i><\/span><\/span><\/span><\/span><em><span style=\"font-size: 32px\"><span class=\"cc\"><span data-preserver-spaces=\"true\">&#8220;<\/span><\/span><\/span><\/em><\/p>\n<div class=\"article__main\">\n<h2><span style=\"color: #800080\"><span style=\"font-size: 36px\">Face-to-Face Communication &#8211; Why It&#8217;s Better For Our Brains<\/span><\/span><\/h2>\n<p><span style=\"font-weight: 400\">If you\u2019ve ever left a virtual call feeling confused, frustrated, or that your message just hasn\u2019t landed the way you wanted it to, it may be less about the technology and more about your own biology!<\/span><\/p>\n<p><span style=\"font-weight: 400\">A recent study has shown that using technology to communicate online is less effective than face-to-face conversations, as it doesn\u2019t engage the brain in the same way.\u00a0<\/span><\/p>\n<h3>Face-to-face communication allows more brain synchrony<\/h3>\n<p><a href=\"https:\/\/www.sciencedirect.com\/science\/article\/pii\/S1053811922007984\"><span style=\"font-weight: 400\">The study<\/span><\/a><span style=\"font-weight: 400\">, published in the journal NeuroImage, measured the effect of technology-assisted communication on mothers and their teenage children. During the experiment, participants\u2019 brain activity was monitored during rest, face-to-face conversations and virtual calls.<\/span><\/p>\n<p><span style=\"font-weight: 400\">The researchers measured electrical activity in the brain during each type of communication and discovered that participants\u2019 brains \u2018synchronised\u2019 when they were face-to-face in a way that did not occur during virtual communication.<\/span><\/p>\n<p><span style=\"font-weight: 400\">To put it another way, face-to-face activity allowed the participants to \u2018tune in\u2019 to one another much more effectively.<\/span><\/p>\n<p><span style=\"font-weight: 400\">In fact, during live interactions, nine \u2018cross brain links\u2019 were developed between the participants, compared to just one link on a virtual call.\u00a0<\/span><\/p>\n<h3>In-person communication allows interactions that virtual does not<\/h3>\n<p><span style=\"font-weight: 400\">So what is it about face-to-face interactions that fires up our brain so much &#8211; and what is missing when we\u2019re online?<\/span><\/p>\n<p><span style=\"font-weight: 400\">The human brain evolved through social interactions, which is why it is so stimulated by face-to-face contact. Experts think that being in a room with someone allows increased opportunities for experiences such as a shared gaze, social engagement and empathic resonance, which leads to better communication and understanding.<\/span><\/p>\n<p><span style=\"font-weight: 400\">On the flip side, virtual interactions appear to eliminate the brain activity that is linked to our processing of non-verbal social cues and affective states of the other person.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">In short, our brains aren\u2019t as good as \u2018reading\u2019 people when conversing online. It\u2019s more difficult for us to understand people\u2019s intentions and to read their emotional state. If you find virtual calls tough, it\u2019s not you &#8211; it\u2019s your brain!<\/span><\/p>\n<h3>Causes of Zoom fatigue<\/h3>\n<p><span style=\"font-weight: 400\">The reduction in communication ability when meeting virtually could be a key contributor to what is most often referred to as \u2018<\/span><a href=\"https:\/\/dev.twentytwo.digital\/ukbodytalk\/resources\/blogs\/stop-zoom-fatigue\/\"><span style=\"font-weight: 400\">Zoom fatigue<\/span><\/a><span style=\"font-weight: 400\">\u2019.<\/span><\/p>\n<p><span style=\"font-weight: 400\">There are a number of elements that make it difficult to concentrate on virtual meetings, whatever the platform. These include the constant screen gazing during video chats, which we haven\u2019t evolved to do, reduced mobility, \u2018mirror anxiety\u2019 from looking at ourselves for long periods and awkward delays in response time due to muting microphones or talking over one another.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Bad posture or camera angles also make it very difficult to read non-verbal cues, such as body language and facial expressions, which happen naturally during face-to-face conversation.<\/span><\/p>\n<h3>Should my meeting be in-person or a video call?<\/h3>\n<p><span style=\"font-weight: 400\">We\u2019re faced with a lot of choices these days about how we run our meetings and presentations, so it can be difficult to weigh up the pros and cons and work out what\u2019s right for us.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">While technology allows us greater freedom and ability to connect instantly with teams across the world, a face-to-face meeting is the optimal way of communicating. Why? It allows you and the other participants to engage fully with one another, taking in the non-verbal cues and reading emotions and intentions more easily.<\/span><\/p>\n<p><span style=\"font-weight: 400\">That said, virtual communication still holds a very important place in our day-to-day lives. The good news is that even though it was <\/span><i><span style=\"font-weight: 400\">less <\/span><\/i><span style=\"font-weight: 400\">effective than in-person communication, the study still found that brains were able to synchronise via screens.\u00a0<\/span><\/p>\n<h3>Improve your online communication<\/h3>\n<p><span style=\"font-weight: 400\">A key factor in improving virtual communication is to try and replicate the authenticity of a face-to-face meeting wherever you can.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">This includes:<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400\">Setting up your camera so that the other person can see your upper body and hands. This is essential so that you can use your body language, particularly your gestures, to help give those non-verbal cues that are typically lacking in online meetings. <\/span>We have more tips on how to set up your camera <a href=\"https:\/\/dev.twentytwo.digital\/ukbodytalk\/resources\/blogs\/engagement-in-virtual-meetings\/\">here<\/a>.<\/li>\n<li><span style=\"font-weight: 400\">Making your meetings shorter. The exhaustion that comes with virtual communication means that participants aren\u2019t able to concentrate for the same amount of time as they would in a face-to-face meeting. Send out an agenda or reading material beforehand so that people have the key information already, and keep your actual meeting as concise as possible.\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400\">Explain the logistics at the outset, including how and when people will be invited to speak. Part of the stress involved in virtual calls is linked to awkwardness with people talking over one another, so get someone to facilitate the meeting and choose who will speak when.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">Ultimately, understanding how our brains process information during different types of meetings will help you to choose what\u2019s best for your team. <\/span><span style=\"font-weight: 400\">Whilst a virtual call may be convenient, you might find that a 15-minute in-person meeting could actually be more effective than a one-hour online meeting.<\/span><\/p>\n<h3>Learn more about virtual communication<\/h3>\n<p><span style=\"font-weight: 400\">At Body Talk, we run courses and masterclasses on virtual communication to help you understand and get the best out of the technology available to you. <\/span><a href=\"https:\/\/dev.twentytwo.digital\/ukbodytalk\/contact-us\/\"><span style=\"font-weight: 400\">Get in touch today<\/span><\/a><span style=\"font-weight: 400\"> to find out how we could help your team. <\/span>Or watch\/listen to our podcast with BBC Presenter Alina Jenkins about how to communicate with impact in a virtual setting.<\/p>\n<\/div>\n<div class=\"article__main\"><\/div>\n<p><a href=\"https:\/\/vimeo.com\/435808793\">Virtual Communication Tips from a BBC Presenter<\/a> from <a href=\"https:\/\/vimeo.com\/ukbodytalkltd\">Body Talk<\/a> on <a href=\"https:\/\/vimeo.com\">Vimeo<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you\u2019ve ever left a virtual call feeling confused, frustrated, or that your message just hasn\u2019t landed the way you wanted it to, it may be less about the technology and more about your own biology! Discover in this blog why our brains prefer face-to-face communication.<\/p>\n","protected":false},"author":17,"featured_media":1228,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[16],"tags":[],"class_list":["post-1227","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blogs"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Why Our Brains Prefer Face-to-Face Communication | Body Talk<\/title>\n<meta name=\"description\" content=\"A recent study has shown that using technology for online meetings is less effective than face-to-face communication. 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